What to Expect

What to expect with your new pet

In your search for a veterinary facility, we believe you should expect high quality care as well as great service. At Owl Creek Veterinary Hospital our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world class service and a state of the art veterinary facility.

Your pet's annual and semi-annual wellness exam will include a complete physical to include a thorough examination of the eyes, ears, teeth, heart, lungs, abdomen, body condition and hair coat. Because even the most cooperative pet may not readily go-along with a tooth and gum brushing, an annual dental cleaning by your veterinarian may be in order. Like you, your pet can lose his teeth due to decay and neglect. It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain results of your pet's medical tests.

Our veterinarians are calm, compassionate and willing to explain all the procedures your pet undergoes. We are convenient, and our qualified staff and facilities are set up to undertake surgery and perform procedures requiring anesthesia, such as teeth cleaning. Because of the general risks inherent to anesthesia, especially for very old, very young or very ill pets, your veterinarian will likely suggest an exam and lab work of blood and maybe even urine, before your pet is anesthetized. Antibiotics may be necessary before and after.

Your veterinarian may refer you to a specialist, veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, and emergency care, if your pet must undergo a procedure that requires more precise knowledge and experience.

What to expect about our Services

Because of the shorter lifespan of our pets, we stress the importance of an annual physical examination. Thorough check-ups and preventive care can help alleviate serious health problems. We offer a wide range of veterinary services to keep your companions feeling their best:

Diagnostic and Therapeutic Services
Our hospital is equipped to provide diagnostic and therapeutic services to care for your pets' complete health care needs.

House Calls
We provide full service house calls throughout the Tidewater area.

Surgical Services
Our state-of-the-art surgical suite provides for the performance of a wide variety of surgical procedures.

Anesthesia
We utilize the safest available anesthetics to provide an extra margin of safety, especially for our older or high-risk patients. Using the most modern equipment, the patient's vital signs are monitored during all anesthetic procedures.

Internal medicine consults
We offer in-hospital referrals to an internal medicine specialist who performs ultrasounds, endoscopic procedures and helps us with the diagnosis of more complicated cases.

Radiology Services
Our on-site, modern X-ray equipment provides high quality radiographs to aid in the quick diagnosis of many disorders.

Electrocardiography Services
We provide ECG services on-site as well as consultations with cardiology specialists.

Dentistry
Our dental services include teeth cleaning and polishing, dental X-rays, tooth extractions, and minor oral surgery.

Laboratory
Our in-house laboratory facilities provide for serum chemistry, hematology, serology, urinalysis, and parasite testing. We also utilize commercial veterinary laboratories for specialized diagnostics and consultations.

Permanent identification
We offer microchip identification services.

Pharmacy
We maintain a complete inventory of pharmaceuticals, vitamins, shampoos, flea and tick control products, and heartworm preventatives to meet the needs of your pet. We also carry a full line of Royal Canin prescription and wellness diets.

Individualized Flea Control Programs
We develop programs for the specific needs of your pet and your own particular environmental situation. We will review with you the best ways to control fleas in your house, in your yard and on your pet.

Dietary Counseling
We are one of the few Royal Canin distributors in the area. We will provide guidance regarding your pet's nutritional needs for each life stage, including dietary requirements for growth, weight maintenance, and performance.

City Licenses
You can now license your pet right here at Owl Creek Veterinary Hospital. Just ask us about it at your next visit.

Boarding
Here at Owl Creek Pet Hotel we take great pride in our all-indoor, climate controlled facility as well as the way our caregivers provide for your pet's special needs. Our boarding facility consists of medium and large kennels, that will house your pet comfortable. Each pet is supplied with bedding, plenty of water and Royal Canin Prescription Food that is easy on your pet's stomach during their stay with us.

Our feline guests have their own separate area with medium to large kennels, or a very large "Kitty Condo" to ensure their safety and comfort. All canines go to an indoor exercise room twice daily, for approximately one hour each visit. We also provide outdoor walks for a small additional fee. Medications and special diets are no problem for us. Just bring in your personalized instructions when you check in. Please feel free to bring your own food if you do not want to change your pet's diet.

We require all canines to be current on their Rabies, Distemper and bordetella vaccinations . All felines must be current on Rabies and Feline Distemper vaccinations. Proof of those current vaccines must be brought in at the time of Check-In. If you do not have current vaccines, we will be happy to administer them while your pet is in our care. If your pet cannot be vaccinated for a medical reason, please let us know. All pets are required to be given Capstar, to reduce the chance of flea infestation within the kennel. We offer a full service veterinary hospital on the premises, for your pet's safety and your peace of mind. If your pet needs any procedures while boarding at Owl Creek, we will gladly schedule them prior to Check-In. We welcome you tour our facility and meet our caregivers, so you can rest easy while your pet is with us.

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